Fast, Clear & Reliable Delivery Across Egypt
Aura Smart Home provides shipping and delivery services across all governorates in Egypt, with clear fees, transparent delivery timelines, and customer confirmation before dispatch.
Aura Smart Home provides shipping and delivery services across all governorates of the Arab Republic of Egypt.
Fixed Shipping Fee
A fixed shipping fee of 200 EGP applies to orders below or equal to 10,000 EGP.
Free Shipping
Orders exceeding 10,000 EGP qualify for free shipping across Egypt.
All Governorates
Delivery is available to all Egyptian governorates, subject to logistics coverage.
- Shipping fees are calculated and displayed during checkout.
- The free shipping offer applies to orders exceeding 10,000 EGP.
- Shipping fees are applied per order and may not cover special installation or project services unless stated clearly.
Delivery times vary depending on product availability, destination, and logistics conditions.
- Cairo & Giza: 1–3 business days.
- Other governorates: 2–7 business days.
- Delivery timelines may be extended during public holidays, peak seasons, weather conditions, or circumstances beyond our control.
- Customers may be contacted to confirm order details before dispatch.
- Orders are processed during official business hours: Saturday to Thursday, 10:00 AM to 6:00 PM.
- Shipping details may be provided once the order has been dispatched.
- If customer information is incomplete or unreachable, order processing may be delayed.
Aura Smart Home delivers to all governorates within the Arab Republic of Egypt.
- Customers are advised to inspect the shipment upon delivery.
- Please verify that all products are received in good condition and that the packaging is not damaged.
- If any issue is identified, please contact Aura Smart Home immediately through the official contact channels below.
For shipping, delivery, or order status inquiries, please contact us:
10:00 AM – 6:00 PM
Fifth Settlement, New Cairo, Egypt
Aura — Ayora Smart House for Smart Devices
Policy Updates: Aura Smart Home may update this Shipping Policy at any time. Updates take effect once published on the website.
See our other policies: Return Policy | Privacy Policy | Payment Policy