{"id":19556,"date":"2025-11-23T10:29:38","date_gmt":"2025-11-23T10:29:38","guid":{"rendered":"https:\/\/aura.eg\/?page_id=19556"},"modified":"2026-05-30T00:23:37","modified_gmt":"2026-05-30T00:23:37","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/aura.eg\/en\/terms-of-use\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19556\" class=\"elementor elementor-19556\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4b872c8 e-flex e-con-boxed e-con e-parent\" data-id=\"4b872c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11d1687 elementor-widget elementor-widget-html\" data-id=\"11d1687\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@300;400;500;600;700&family=Cairo:wght@300;400;500;600;700;900&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n* { margin:0; padding:0; box-sizing:border-box; }\r\n\r\n:root {\r\n  --black: #F4F4F4;\r\n  --dark: #FFFFFF;\r\n  --card: #FFFFFF;\r\n  --card2: #F9F9F9;\r\n  --border: rgba(0,0,0,0.08);\r\n  --orange: #E85002;\r\n  --orange-dim: rgba(232,80,2,0.08);\r\n  --orange-border: rgba(232,80,2,0.2);\r\n  --text: #000000;\r\n  --text-sec: #333333;\r\n  --text-muted: #646464;\r\n}\r\n\r\n.tu-wrap {\r\n  font-family: 'Poppins', 'Cairo', sans-serif;\r\n  direction: ltr;\r\n  background: #F4F4F4;\r\n  color: #000000;\r\n  min-height: 100vh;\r\n}\r\n\r\n\/* \u2500\u2500 HERO \u2500\u2500 *\/\r\n.tu-hero {\r\n  background: #FFFFFF;\r\n  border-bottom: 1px solid rgba(0,0,0,0.08);\r\n  padding: 50px 60px 44px;\r\n  position: relative;\r\n  overflow: hidden;\r\n}\r\n\r\n.tu-hero::before {\r\n  content: '';\r\n  position: absolute;\r\n  top: -80px; left: 50%;\r\n  transform: translateX(-50%);\r\n  width: 500px; height: 260px;\r\n  background: radial-gradient(ellipse, rgba(232,80,2,0.06) 0%, transparent 65%);\r\n  pointer-events: none;\r\n}\r\n\r\n.tu-hero::after {\r\n  content: '';\r\n  position: absolute;\r\n  bottom: 0; left: 0; right: 0;\r\n  height: 2px;\r\n  background: linear-gradient(90deg, transparent, #E85002, transparent);\r\n}\r\n\r\n.tu-tagline {\r\n  font-size: 0.68rem;\r\n  font-weight: 600;\r\n  color: #E85002;\r\n  letter-spacing: 3px;\r\n  text-transform: uppercase;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.tu-hero-badge {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 7px;\r\n  background: rgba(232,80,2,0.08);\r\n  border: 1px solid rgba(232,80,2,0.2);\r\n  color: #E85002;\r\n  font-size: 0.72rem;\r\n  font-weight: 700;\r\n  letter-spacing: 1.5px;\r\n  padding: 5px 14px;\r\n  border-radius: 30px;\r\n  margin-bottom: 18px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.tu-hero-badge svg { width: 13px; height: 13px; }\r\n\r\n.tu-hero h1 {\r\n  font-size: 2.6rem;\r\n  font-weight: 900;\r\n  color: #000000;\r\n  line-height: 1.15;\r\n  margin-bottom: 14px;\r\n}\r\n\r\n.tu-hero h1 span { color: #E85002; }\r\n\r\n.tu-hero p {\r\n  color: #646464;\r\n  font-size: 0.93rem;\r\n  line-height: 1.9;\r\n  max-width: 560px;\r\n  margin-bottom: 22px;\r\n}\r\n\r\n.tu-hero-meta {\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 20px;\r\n  flex-wrap: wrap;\r\n}\r\n\r\n.tu-meta-item {\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 6px;\r\n  font-size: 0.78rem;\r\n  color: #989795;\r\n}\r\n\r\n.tu-meta-item svg { width: 13px; height: 13px; color: #E85002; }\r\n\r\n\/* \u2500\u2500 TOC \u2500\u2500 *\/\r\n.tu-toc {\r\n  background: #FFFFFF;\r\n  border-bottom: 1px solid rgba(0,0,0,0.08);\r\n  padding: 14px 60px;\r\n  display: flex;\r\n  gap: 6px;\r\n  flex-wrap: wrap;\r\n  align-items: center;\r\n  position: sticky;\r\n  top: 0;\r\n  z-index: 100;\r\n}\r\n\r\n.tu-toc-label {\r\n  font-size: 0.7rem;\r\n  color: #989795;\r\n  font-weight: 700;\r\n  letter-spacing: 1px;\r\n  text-transform: uppercase;\r\n  margin-right: 8px;\r\n  white-space: nowrap;\r\n}\r\n\r\n.tu-toc-btn {\r\n  background: transparent;\r\n  border: 1px solid rgba(0,0,0,0.1);\r\n  border-radius: 20px;\r\n  padding: 4px 12px;\r\n  font-size: 0.75rem;\r\n  color: #646464;\r\n  cursor: pointer;\r\n  font-family: 'Cairo', sans-serif;\r\n  transition: all 0.2s;\r\n  white-space: nowrap;\r\n  text-decoration: none;\r\n  display: inline-block;\r\n}\r\n\r\n.tu-toc-btn:hover {\r\n  border-color: #E85002;\r\n  color: #E85002;\r\n  background: rgba(232,80,2,0.06);\r\n}\r\n\r\n\/* \u2500\u2500 BODY \u2500\u2500 *\/\r\n.tu-body {\r\n  max-width: 860px;\r\n  margin: 0 auto;\r\n  padding: 44px 24px 80px;\r\n}\r\n\r\n\/* \u2500\u2500 TOP HIGHLIGHT \u2500\u2500 *\/\r\n.tu-top-note {\r\n  background: rgba(232,80,2,0.06);\r\n  border: 1px solid rgba(232,80,2,0.15);\r\n  border-radius: 12px;\r\n  padding: 16px 20px;\r\n  font-size: 0.88rem;\r\n  color: #333333;\r\n  line-height: 1.8;\r\n  margin-bottom: 28px;\r\n}\r\n\r\n.tu-top-note strong { color: #E85002; }\r\n\r\n\/* \u2500\u2500 SECTION \u2500\u2500 *\/\r\n.tu-section {\r\n  margin-bottom: 20px;\r\n  background: #FFFFFF;\r\n  border: 1px solid rgba(0,0,0,0.08);\r\n  border-radius: 16px;\r\n  overflow: hidden;\r\n  box-shadow: 0 1px 4px rgba(0,0,0,0.04);\r\n  transition: border-color 0.2s, box-shadow 0.2s;\r\n}\r\n\r\n.tu-section:hover {\r\n  border-color: rgba(232,80,2,0.2);\r\n  box-shadow: 0 2px 12px rgba(232,80,2,0.05);\r\n}\r\n\r\n.tu-section-header {\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 14px;\r\n  padding: 20px 26px;\r\n  border-bottom: 1px solid rgba(0,0,0,0.07);\r\n  cursor: pointer;\r\n  user-select: none;\r\n}\r\n\r\n.tu-section-num {\r\n  width: 36px; height: 36px;\r\n  border-radius: 10px;\r\n  background: rgba(232,80,2,0.08);\r\n  border: 1px solid rgba(232,80,2,0.2);\r\n  display: flex; align-items: center; justify-content: center;\r\n  font-size: 0.8rem; font-weight: 700;\r\n  color: #E85002; flex-shrink: 0;\r\n}\r\n\r\n.tu-section-title {\r\n  font-size: 1rem;\r\n  font-weight: 700;\r\n  color: #000000;\r\n  flex: 1;\r\n}\r\n\r\n.tu-section-arrow {\r\n  width: 18px; height: 18px;\r\n  color: #646464;\r\n  transition: transform 0.3s;\r\n  flex-shrink: 0;\r\n}\r\n\r\n.tu-section.open .tu-section-arrow { transform: rotate(180deg); }\r\n\r\n.tu-section-body {\r\n  padding: 22px 26px;\r\n  display: none;\r\n}\r\n\r\n.tu-section.open .tu-section-body { display: block; }\r\n\r\n.tu-section-body p {\r\n  font-size: 0.88rem;\r\n  color: #333333;\r\n  line-height: 2;\r\n  margin-bottom: 14px;\r\n}\r\n\r\n.tu-section-body p:last-child { margin-bottom: 0; }\r\n\r\n.tu-list {\r\n  list-style: none;\r\n  margin: 10px 0 14px;\r\n}\r\n\r\n.tu-list li {\r\n  display: flex;\r\n  align-items: flex-start;\r\n  gap: 10px;\r\n  font-size: 0.88rem;\r\n  color: #333333;\r\n  padding: 8px 0;\r\n  border-bottom: 1px solid rgba(0,0,0,0.05);\r\n  line-height: 1.8;\r\n}\r\n\r\n.tu-list li:last-child { border-bottom: none; }\r\n\r\n.tu-list li::before {\r\n  content: '';\r\n  width: 6px; height: 6px;\r\n  border-radius: 50%;\r\n  background: #E85002;\r\n  flex-shrink: 0;\r\n  margin-top: 8px;\r\n}\r\n\r\n.tu-sub-title {\r\n  font-size: 0.82rem;\r\n  font-weight: 700;\r\n  color: #E85002;\r\n  letter-spacing: 0.5px;\r\n  margin: 18px 0 10px;\r\n  padding-bottom: 8px;\r\n  border-bottom: 1px solid rgba(232,80,2,0.15);\r\n}\r\n\r\n.tu-highlight {\r\n  background: rgba(232,80,2,0.06);\r\n  border: 1px solid rgba(232,80,2,0.15);\r\n  border-radius: 10px;\r\n  padding: 13px 16px;\r\n  font-size: 0.85rem;\r\n  color: #333333;\r\n  line-height: 1.8;\r\n  margin: 12px 0;\r\n}\r\n\r\n.tu-highlight strong { color: #E85002; }\r\n\r\n\/* Contact grid *\/\r\n.tu-contact-grid {\r\n  display: grid;\r\n  grid-template-columns: 1fr 1fr;\r\n  gap: 12px;\r\n  margin-top: 16px;\r\n}\r\n\r\n.tu-contact-item {\r\n  background: #F9F9F9;\r\n  border: 1px solid rgba(0,0,0,0.07);\r\n  border-radius: 10px;\r\n  padding: 14px 16px;\r\n}\r\n\r\n.tu-contact-item label {\r\n  display: block;\r\n  font-size: 0.68rem;\r\n  color: #E85002;\r\n  font-weight: 700;\r\n  letter-spacing: 1px;\r\n  text-transform: uppercase;\r\n  margin-bottom: 5px;\r\n}\r\n\r\n.tu-contact-item span, .tu-contact-item a {\r\n  font-size: 0.85rem;\r\n  color: #333333;\r\n  text-decoration: none;\r\n  display: block;\r\n  line-height: 1.8;\r\n  transition: color 0.2s;\r\n}\r\n\r\n.tu-contact-item a:hover { color: #E85002; }\r\n\r\n\/* Bottom *\/\r\n.tu-bottom {\r\n  background: #FFFFFF;\r\n  border: 1px solid rgba(0,0,0,0.08);\r\n  border-radius: 16px;\r\n  padding: 26px;\r\n  text-align: center;\r\n  margin-top: 36px;\r\n  box-shadow: 0 1px 4px rgba(0,0,0,0.04);\r\n}\r\n\r\n.tu-bottom p {\r\n  font-size: 0.85rem;\r\n  color: #646464;\r\n  line-height: 1.8;\r\n}\r\n\r\n.tu-bottom strong { color: #333333; }\r\n\r\n@media (max-width: 700px) {\r\n  .tu-hero { padding: 36px 20px 32px; }\r\n  .tu-hero h1 { font-size: 1.9rem; }\r\n  .tu-toc { padding: 12px 16px; }\r\n  .tu-body { padding: 28px 16px 60px; }\r\n  .tu-section-header { padding: 16px 18px; }\r\n  .tu-section-body { padding: 16px 18px; }\r\n  .tu-contact-grid { grid-template-columns: 1fr; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"tu-wrap\">\r\n\r\n<!-- Hero -->\r\n<div class=\"tu-hero\">\r\n  <div class=\"tu-tagline\">TECHNOLOGY MEETS ELEGANCE<\/div>\r\n  <div class=\"tu-hero-badge\">\r\n    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg>\r\n    Terms of Use\r\n  <\/div>\r\n  <h1>Website <span>Terms<\/span> of Use<\/h1>\r\n  <p>By using aura.eg or purchasing from our store, you agree to the terms and conditions on this page. Please read them carefully before completing any purchase.<\/p>\r\n  <div class=\"tu-hero-meta\">\r\n    <div class=\"tu-meta-item\">\r\n      <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\"\/><line x1=\"16\" y1=\"2\" x2=\"16\" y2=\"6\"\/><line x1=\"8\" y1=\"2\" x2=\"8\" y2=\"6\"\/><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/><\/svg>\r\n      Last Updated: November 2024\r\n    <\/div>\r\n    <div class=\"tu-meta-item\">\r\n      <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\r\n      Reading Time: 5 minutes\r\n    <\/div>\r\n    <div class=\"tu-meta-item\">\r\n      <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0118 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\r\n      Egypt \u2014 New Cairo\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- TOC -->\r\n<div class=\"tu-toc\">\r\n  <span class=\"tu-toc-label\">Sections:<\/span>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu1');return false;\">Acceptance<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu2');return false;\">Website Use<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu3');return false;\">Products & Prices<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu4');return false;\">Orders & Payment<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu5');return false;\">Shipping & Delivery<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu6');return false;\">Returns & Warranty<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu7');return false;\">Intellectual Property<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu8');return false;\">Liability<\/a>\r\n  <a class=\"tu-toc-btn\" href=\"#\" onclick=\"openTu('tu9');return false;\">Contact Us<\/a>\r\n<\/div>\r\n\r\n<!-- Body -->\r\n<div class=\"tu-body\">\r\n\r\n  <div class=\"tu-top-note\">\r\n    <strong>Important:<\/strong> These terms apply to all users of <strong>aura.eg<\/strong> \u2014 whether you are browsing, purchasing, or contacting our team. By continuing to use the website, you agree to these terms in full.\r\n  <\/div>\r\n\r\n  <!-- Section 1 -->\r\n  <div class=\"tu-section open\" id=\"tu1\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu1')\">\r\n      <div class=\"tu-section-num\">1<\/div>\r\n      <div class=\"tu-section-title\">Acceptance of Terms<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <p>By accessing or using <strong>aura.eg<\/strong> in any way, you acknowledge that you have read, understood, and agreed to be bound by these terms.<\/p>\r\n      <p>If you do not agree to any of these terms, please do not use the website or make any purchase.<\/p>\r\n      <div class=\"tu-highlight\">\r\n        <strong>Note:<\/strong> Aura Smart Home reserves the right to modify these terms at any time without prior notice. Your continued use of the website after modifications constitutes implicit acceptance of the new terms.\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 2 -->\r\n  <div class=\"tu-section\" id=\"tu2\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu2')\">\r\n      <div class=\"tu-section-num\">2<\/div>\r\n      <div class=\"tu-section-title\">Website Use<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <p>The website may only be used for lawful purposes. You agree not to:<\/p>\r\n      <ul class=\"tu-list\">\r\n        <li>Post or transmit any offensive, illegal, or harmful content<\/li>\r\n        <li>Attempt to hack, disrupt, or damage the website's systems<\/li>\r\n        <li>Collect user data or violate their privacy<\/li>\r\n        <li>Use the website for commercial purposes without prior written permission from Aura<\/li>\r\n        <li>Publish misleading or false information about the products or company<\/li>\r\n        <li>Violate any applicable Egyptian or international laws<\/li>\r\n      <\/ul>\r\n      <p>We reserve the right to restrict or terminate access for any user who violates these terms without prior notice.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 3 -->\r\n  <div class=\"tu-section\" id=\"tu3\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu3')\">\r\n      <div class=\"tu-section-num\">3<\/div>\r\n      <div class=\"tu-section-title\">Products & Prices<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <div class=\"tu-sub-title\">Authenticity & Quality<\/div>\r\n      <p>All products on aura.eg are original, certified, and sourced from official distributors. We do not sell counterfeit or unlicensed products.<\/p>\r\n\r\n      <div class=\"tu-sub-title\">Pricing<\/div>\r\n      <ul class=\"tu-list\">\r\n        <li>All prices are in Egyptian Pounds (EGP) and include VAT<\/li>\r\n        <li>Prices are subject to change without prior notice<\/li>\r\n        <li>The price shown at the time of order completion is the confirmed price<\/li>\r\n        <li>Offers and discounts are valid for the specified period only<\/li>\r\n      <\/ul>\r\n\r\n      <div class=\"tu-sub-title\">Product Availability<\/div>\r\n      <p>If a product goes out of stock after order confirmation, we will contact you immediately to offer an alternative or a full refund.<\/p>\r\n\r\n      <div class=\"tu-highlight\">\r\n        <strong>Note:<\/strong> Product images are for illustrative purposes. Colors or minor details may vary by model and production batch.\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 4 -->\r\n  <div class=\"tu-section\" id=\"tu4\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu4')\">\r\n      <div class=\"tu-section-num\">4<\/div>\r\n      <div class=\"tu-section-title\">Orders & Payment<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <div class=\"tu-sub-title\">Order Confirmation<\/div>\r\n      <p>Your order is confirmed upon receiving a confirmation message via email or phone. We reserve the right to cancel any order in case of pricing errors or stock shortages.<\/p>\r\n\r\n      <div class=\"tu-sub-title\">Accepted Payment Methods<\/div>\r\n      <ul class=\"tu-list\">\r\n        <li>Cash on Delivery \u2014 available in selected areas<\/li>\r\n        <li>Visa & Mastercard \u2014 via a secure, encrypted payment gateway<\/li>\r\n        <li>Fawry \u2014 a payment code is generated after checkout<\/li>\r\n        <li>valU \u2014 interest-free digital installments<\/li>\r\n        <li>Meeza \u2014 Egyptian national payment card<\/li>\r\n        <li>Digital wallets \u2014 Vodafone Cash and others<\/li>\r\n      <\/ul>\r\n\r\n      <div class=\"tu-highlight\">\r\n        <strong>Payment Security:<\/strong> All financial transactions are fully encrypted. Aura does not store any card details on its servers.\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 5 -->\r\n  <div class=\"tu-section\" id=\"tu5\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu5')\">\r\n      <div class=\"tu-section-num\">5<\/div>\r\n      <div class=\"tu-section-title\">Shipping & Delivery<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <ul class=\"tu-list\">\r\n        <li>We ship to all Egyptian governorates without exception<\/li>\r\n        <li>Delivery time: 2\u20135 business days from order confirmation<\/li>\r\n        <li>Greater Cairo and major cities: 1\u20133 business days<\/li>\r\n        <li>A tracking number is sent as soon as the order is shipped<\/li>\r\n        <li>If the recipient is unavailable, the courier will attempt redelivery or contact you by phone<\/li>\r\n      <\/ul>\r\n      <p>\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644\u060c see our <a href=\"\/en\/shipping-delivery-policy\/\" style=\"color:#E85002;text-decoration:none;font-weight:600;\">Shipping & Delivery Policy<\/a>.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 6 -->\r\n  <div class=\"tu-section\" id=\"tu6\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu6')\">\r\n      <div class=\"tu-section-num\">6<\/div>\r\n      <div class=\"tu-section-title\">Returns & Warranty<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <div class=\"tu-sub-title\">Return Policy<\/div>\r\n      <ul class=\"tu-list\">\r\n        <li>Returns are accepted within <strong>14 days<\/strong> of receipt<\/li>\r\n        <li>The product must be in its original condition \u2014 unused and in original packaging<\/li>\r\n        <li>The invoice or purchase receipt must be included<\/li>\r\n        <li>Returns are not accepted for products damaged due to misuse<\/li>\r\n      <\/ul>\r\n\r\n      <div class=\"tu-sub-title\">Warranty<\/div>\r\n      <ul class=\"tu-list\">\r\n        <li>All products are covered by the original manufacturer's warranty<\/li>\r\n        <li>Immediate replacement within 48 hours for manufacturing defects<\/li>\r\n        <li>The warranty does not cover damage resulting from misuse or natural disasters<\/li>\r\n      <\/ul>\r\n\r\n      <p>\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644\u060c see our <a href=\"\/en\/warranty-policy\/\" style=\"color:#E85002;text-decoration:none;font-weight:600;\">Warranty Policy<\/a> and <a href=\"\/en\/refund_returns\/\" style=\"color:#E85002;text-decoration:none;font-weight:600;\">Return Policy<\/a>.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 7 -->\r\n  <div class=\"tu-section\" id=\"tu7\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu7')\">\r\n      <div class=\"tu-section-num\">7<\/div>\r\n      <div class=\"tu-section-title\">Intellectual Property<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <p>All content on aura.eg \u2014 including texts, images, videos, designs, logos, and product descriptions \u2014 is protected under Egyptian and international intellectual property laws.<\/p>\r\n      <ul class=\"tu-list\">\r\n        <li>Copying or republishing any content without prior written permission is prohibited<\/li>\r\n        <li>Using the Aura logo or trademark for any commercial purpose is prohibited<\/li>\r\n        <li>Automated extraction of product data or prices (scraping) is prohibited<\/li>\r\n        <li>Violators are subject to legal accountability under Egyptian law<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 8 -->\r\n  <div class=\"tu-section\" id=\"tu8\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu8')\">\r\n      <div class=\"tu-section-num\">8<\/div>\r\n      <div class=\"tu-section-title\">Limitation of Liability<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <p>Aura Smart Home makes every effort to ensure accuracy and service continuity, but we do not guarantee the website will be free of technical errors or temporary interruptions.<\/p>\r\n      <ul class=\"tu-list\">\r\n        <li>Aura is not liable for any indirect damages resulting from use of the website<\/li>\r\n        <li>We are not responsible for delivery delays due to circumstances beyond our control<\/li>\r\n        <li>Any legal disputes are subject to the jurisdiction of Egyptian courts under Egyptian law<\/li>\r\n        <li>Our maximum liability shall not exceed the value of the purchased product<\/li>\r\n      <\/ul>\r\n      <div class=\"tu-highlight\">\r\n        <strong>Governing Law:<\/strong> These terms are governed by Egyptian law. Any dispute shall be referred to the competent courts of the Arab Republic of Egypt.\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Section 9 -->\r\n  <div class=\"tu-section\" id=\"tu9\">\r\n    <div class=\"tu-section-header\" onclick=\"toggleTu('tu9')\">\r\n      <div class=\"tu-section-num\">9<\/div>\r\n      <div class=\"tu-section-title\">Contact Us<\/div>\r\n      <svg class=\"tu-section-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\r\n    <\/div>\r\n    <div class=\"tu-section-body\">\r\n      <p>For any inquiries regarding the Terms of Use, contact us:<\/p>\r\n      <div class=\"tu-contact-grid\">\r\n        <div class=\"tu-contact-item\">\r\n          <label>Company Name<\/label>\r\n          <span>Aura Smart Home<br>Aura \u2014 Ayora Smart House for Smart Devices<\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>Commercial Registration<\/label>\r\n          <span>3600989<\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>VAT Number<\/label>\r\n          <span>716-126-966<\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>Email<\/label>\r\n          <span><a href=\"mailto:sales@aura.eg\">sales@aura.eg<\/a><\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>Phone<\/label>\r\n          <span>\r\n            <a href=\"tel:+201016954848\">01016954848<\/a>\r\n            <a href=\"tel:+201001330198\">01001330198<\/a>\r\n            <a href=\"tel:+201023131987\">01023131987<\/a>\r\n          <\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>Address<\/label>\r\n          <span>219 Adalus Buildings, Opposite Mivida Compound<br>5th Settlement, New Cairo \u2014 Egypt<\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>Business Hours<\/label>\r\n          <span>Saturday \u2013 Thursday<br>9:00 AM \u2013 6:00 PM<\/span>\r\n        <\/div>\r\n        <div class=\"tu-contact-item\">\r\n          <label>WhatsApp<\/label>\r\n          <span><a href=\"https:\/\/wa.me\/201016954848\" target=\"_blank\" rel=\"nofollow noopener\">01016954848<\/a><\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Bottom -->\r\n  <div class=\"tu-bottom\">\r\n    <p><strong>Terms Updates:<\/strong> We may update these terms from time to time. We will notify you of any material changes via email or a prominent notice on the website. Last updated: <strong>November 2024<\/strong>.<\/p>\r\n    <p style=\"margin-top:10px;\">By continuing to use <strong>aura.eg<\/strong>, you agree to the updated terms. See our other policies: <a href=\"\/en\/privacy-policy\/\" style=\"color:#E85002;text-decoration:none;font-weight:600;\">Privacy Policy<\/a> | <a href=\"\/en\/cookies\/\" style=\"color:#E85002;text-decoration:none;font-weight:600;\">Cookies Policy<\/a><\/p>\r\n  <\/div>\r\n\r\n<\/div>\r\n<\/div>\r\n\r\n<script>\r\nfunction toggleTu(id) {\r\n  document.getElementById(id).classList.toggle('open');\r\n}\r\nfunction openTu(id) {\r\n  document.getElementById(id).classList.add('open');\r\n  document.getElementById(id).scrollIntoView({ behavior:'smooth', block:'start' });\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TECHNOLOGY MEETS ELEGANCE Terms of Use Website Terms of Use By using aura.eg or purchasing from our store, you agree<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19556","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/pages\/19556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/comments?post=19556"}],"version-history":[{"count":11,"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/pages\/19556\/revisions"}],"predecessor-version":[{"id":35106,"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/pages\/19556\/revisions\/35106"}],"wp:attachment":[{"href":"https:\/\/aura.eg\/en\/wp-json\/wp\/v2\/media?parent=19556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}